{"id":823,"date":"2026-08-18T13:18:17","date_gmt":"2026-08-18T11:18:17","guid":{"rendered":"https:\/\/ercmsalhi.com\/quality-policy\/"},"modified":"2026-08-24T14:37:33","modified_gmt":"2026-08-24T12:37:33","slug":"quality-policy","status":"publish","type":"page","link":"https:\/\/ercmsalhi.com\/en\/quality-policy\/","title":{"rendered":"Quality Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"823\" class=\"elementor elementor-823 elementor-755\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-18d459c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"18d459c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-66a53cc\" data-id=\"66a53cc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3748d75 elementor-widget elementor-widget-heading\" data-id=\"3748d75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Quality Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-87392f7 elementor-align-center elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"87392f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ercmsalhi.com\/wp-content\/uploads\/2026\/08\/Politique-de-qualite.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-download\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download PDF<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f44b09d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f44b09d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2ada0f0\" data-id=\"2ada0f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-442b9ca elementor-widget elementor-widget-text-editor\" data-id=\"442b9ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"model-response-message-contentr_863320d2b76c734c\" class=\"markdown markdown-main-panel md-content enable-luminous-fast-follows enable-updated-hr-color stronger\" dir=\"ltr\" aria-busy=\"false\" aria-live=\"polite\"><div><i data-path-to-node=\"5\" data-index-in-node=\"0\">\u201cERCM&#8230; Professionals in metal design, manufacturing, and construction&#8230;\u201d<\/i><\/div><div> <\/div><div><span data-path-to-node=\"7,0\">In a context marked by evolving customer requirements, strengthening regulatory demands, and increasing competition in the metal construction and industrial projects sectors, ERCM affirms its commitment to consolidating its position by offering reliable, compliant, and value-creating products and services.<\/span><\/div><div> <\/div><div><span data-path-to-node=\"8,0\">Built on its expertise, experience, and commitment to its clients, ERCM implements a Quality Management System compliant with the ISO 9001:2015 standard, in order to control its activities, sustainably satisfy its customers, and contribute to the company&#8217;s sustainable development.<\/span><\/div><div> <\/div><h3 data-path-to-node=\"9,0\">Our quality policy is based on the following strategic axes:<\/h3><ul data-path-to-node=\"10\"><li><div><span data-path-to-node=\"10,0,0,0\"><b data-path-to-node=\"10,0,0,0\" data-index-in-node=\"0\">Sustainably satisfy customers and relevant interested parties<\/b>, by developing a relationship of trust based on listening, understanding needs, and responsiveness.<\/span><\/div><\/li><li><div><span data-path-to-node=\"10,1,0,0\"><b data-path-to-node=\"10,1,0,0\" data-index-in-node=\"0\">Ensure product and service conformity<\/b>, by adhering to contractual, regulatory, and technical requirements and through controls at each stage.<\/span><\/div><\/li><li><div><span data-path-to-node=\"10,2,0,0\"><b data-path-to-node=\"10,2,0,0\" data-index-in-node=\"0\">Strengthen operational performance<\/b>, by improving process efficiency, adherence to deadlines, productivity, and cost control.<\/span><\/div><\/li><li><div><span data-path-to-node=\"10,3,0,0\"><b data-path-to-node=\"10,3,0,0\" data-index-in-node=\"0\">Control supplies and resources<\/b>, to secure project execution and guarantee the availability of necessary means.<\/span><\/div><\/li><li><div><span data-path-to-node=\"10,4,0,0\"><b data-path-to-node=\"10,4,0,0\" data-index-in-node=\"0\">Develop staff skills and involvement<\/b>, by promoting training, accountability, communication, and a culture of quality.<\/span><\/div><\/li><\/ul><h3 data-path-to-node=\"11,0\">To this end, ERCM&#8217;s General Management commits to:<\/h3><ul data-path-to-node=\"12\"><li><div><span data-path-to-node=\"12,0,0,0\">Deploy, maintain, and improve the effectiveness of the QMS in accordance with the requirements of ISO 9001<\/span><\/div><\/li><li><div><span data-path-to-node=\"12,1,0,0\">Comply with legal, regulatory, contractual, and normative requirements applicable to our activities<\/span><\/div><\/li><li><div><span data-path-to-node=\"12,2,0,0\">Provide all necessary resources to achieve the set objectives<\/span><\/div><\/li><li><div><span data-path-to-node=\"12,3,0,0\">Define, monitor, and periodically review quality objectives and performance indicators<\/span><\/div><\/li><li><div><span data-path-to-node=\"12,4,0,0\">Communicate this policy and ensure its understanding and application at all levels.<\/span><\/div><\/li><\/ul><p> <\/p><div><span data-path-to-node=\"13,0\">This policy reflects the Management&#8217;s desire to make quality a lever for performance, customer satisfaction, and ERCM&#8217;s sustainable development.<\/span><span data-path-to-node=\"13,2\">  Its success relies on the involvement of all personnel.<\/span><span data-path-to-node=\"13,4\">  Each employee contributes, at their level, to customer satisfaction, control of our activities, and the continuous improvement of the company&#8217;s performance.<\/span><\/div><\/div><div> <\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Quality Policy Download PDF \u201cERCM&#8230; Professionals in metal design, manufacturing, and construction&#8230;\u201d In a context marked by evolving customer requirements, strengthening regulatory demands, and increasing competition in the metal construction and industrial projects sectors, ERCM affirms its commitment to consolidating its position by offering reliable, compliant, and value-creating products and services. Built on its expertise, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-823","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.3 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Quality Policy - ERCM Salhi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ercmsalhi.com\/en\/quality-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quality Policy\" \/>\n<meta property=\"og:description\" content=\"Quality Policy Download PDF \u201cERCM&#8230; Professionals in metal design, manufacturing, and construction&#8230;\u201d In a context marked by evolving customer requirements, strengthening regulatory demands, and increasing competition in the metal construction and industrial projects sectors, ERCM affirms its commitment to consolidating its position by offering reliable, compliant, and value-creating products and services. 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